Director of Project Management and Development - Healthcare Construction
Company: Turner & Townsend Group
Location: Chicago
Posted on: November 1, 2024
Job Description:
Director of Project Management and Development - Healthcare
Construction
- Full-timeFrom the inception of a project through to completion
and beyond, Turner & Townsend help to deliver the outcomes that
matter through transformational programs covering the full spectrum
of consultancy, project delivery and post-project operations.With
offices located globally, you're never far away from our services.
Working from 113 offices in 46 countries, we make the difference to
projects across the real estate, infrastructure and natural
resources sectors worldwide.Our team is dynamic, innovative and
client-focused, supported by an inclusive and fun company culture.
Our clients value our proactive approach, depth of expertise,
integrity and the quality we deliver. As a result, our people get
to enjoy working on some of the most exciting projects in the
world.Job DescriptionTurner & Townsend seeks a Director of
Healthcare Project Management to join our national Healthcare team
based in the greater Chicago area. The Director of Healthcare
Project Management will be a member of the National Healthcare
operations management team and will primarily be responsible for
the business unit's growth, profitability, and sustainability
through leadership, new business development, client management,
and service delivery. The geographic focus for this role is the
Northeast US market.Director Responsibilities:
- Represents the company to the public, industry, and community
in such a manner that will enhance the reputation and image of the
national Healthcare group.
- Oversee the strategic and operational management of Healthcare
Project and Development Management Services for the Northeast US
market.
- Develop new business opportunities with existing and new Turner
& Townsend clients and drive the client diversification
agenda.
- Actively participates in professional and industry-related
organizations to enhance the national Healthcare group's reputation
and increase marketing opportunities.
- Markets the national Healthcare group through a minimum of one
(1) presentation annually or one (1) published article in
industry-related professional organizations and publications.
- Develop and maintain a network that will assist in obtaining
annual revenue goals.
- Manage new and existing client relationships in growing revenue
through contract renewals, referrals, and service expansion.
- Manage the resourcing of staff with project workload.
- Construct bids for new work in concert with business generation
and senior management.
- Negotiate contract fees, ensuring profitable outcomes for the
Healthcare business unit.
- Maintain effective communications with the national Healthcare
leadership and operations team.
- Provide weekly updates regarding the status of projects,
initiatives, and staffing, and where appropriate, highlighting
issues of concern and/or conflict.
- Contribute, as a member of the operational management team, to
creating and implementing strategic and financial plans focused on
the growth and development of the Healthcare business.
- Identify and act upon cross-selling opportunities. Work with
the Healthcare leadership team to develop strategies that promote
Turner & Townsend across the US, developing key partnerships within
the industry.
- Prepare and deliver client presentations on topics of relevant
experience and knowledge and/or partnering with other team members
to generate new business.
- Attend relevant networking events and promotional
opportunities.
- Identify and act upon ways to improve internal systems and
processes.
- Process Improvement - Improve cost management procedures,
templates, and products and strive to improve client services
continuously.
- Ensure that crucial knowledge and learning generated from each
commission is managed and captured in the Turner & Townsend
internal database.
- Utilize the tools to track the ongoing margin levels, monthly
fee/resource forecasts for each commission, and financial
reports.
- Provide effective line management to Associate Directors,
Senior Consultants, and Consultants.
- Provide input into the formal management of staffing, including
recruitment interviews, input into resource management, and staff
appraisals.
- Coach and mentor staff, assisting them to achieve professional
designations and career growth objectives.
- Delegate business development/marketing tasks.
- Manage the PM operation within the approved budget.
- Ensure the development of priority plans, including risk
mitigation, performance measurements, management controls, and
critical success factors.
- Ensure client invoices are accurate and issued on a timely
basis. Following up on accounts receivables.
- Manage the Project Management division and related activities,
including taking ownership of and ensuring that client and
consultant communication, analysis, and cost advice are performed
effectively at all stages.Project / Commission Management
Responsibilities:
- Perform the role of Lead Manager, taking overall responsibility
for end-to-end service delivery of commissions of varying size and
complexity.
- Act as the key, day-to-day client interface, ensuring client
objectives are met.
- Manage all phases of the Project Management process for various
Healthcare applications.
- Prepare cost reports as appropriate.
- Facilitate value engineering, sustainability analysis, risk
and/or life cycle costing exercises.
- Ensure that Project Final Accounts are negotiated and agreed
upon.
- Ensure client invoices are accurate and issued on a timely
basis. Following up on accounts receivables.
- Lead a (project-level) Project Management team, ensuring
effective and efficient delivery of the above
accountabilities.
- Experience managing remote/ regional teams, multiple clients,
and large-scale projects/developments effectively and
efficiently.Qualifications:
- Experience with Healthcare renovations and seismic resiliency
upgrades is preferred.
- Consulting experience is preferred.
- Development of solid relationships with clients and
cross-functional team members.
- Experience managing a regional team and direct reports.
- General line management operational responsibilities.
- Business development experience with existing and new clients,
including cross-selling opportunities, is preferred.
- Tracking margin levels and monthly fee/resource forecasts on
all commissions.
- Manage and retain critical information and data.Education /
Experience:
- A minimum of 15 years of relevant technical and leadership
experience overseeing major construction projects or programs in a
Healthcare setting is required.
- Academic/ research Life Science (Life Science in an Academic
Healthcare setting) experience is preferred.
- A bachelor's degree from an accredited four-year program
(Facility planning - planning, architecture, design or
administration; project management - architecture, engineering,
building construction) is required.
- Master's degree from an accredited program (Facility Planning -
planning, architecture, design or administration; Project
Management - architecture, engineering, building construction, real
estate development) recommended.
- Membership in relevant professional organizations.Our inspired
people share our vision and mission. We provide a great place to
work, where each person has the opportunity and voice to affect
change.We want our people to succeed both in work and life. To
support this we promote a healthy, productive and flexible working
environment that respects work-life balance.Turner & Townsend is an
equal opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment for all employees
and actively encourage applications from all sectors of the
community.
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Keywords: Turner & Townsend Group, Mishawaka , Director of Project Management and Development - Healthcare Construction, Executive , Chicago, Indiana
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