Sr. Manager, Technology & Cyber Risk

Company: Capital One
Location: Chicago
Posted on: April 15, 2025

Job Description:

Sr. Manager, Technology & Cyber RiskTech Risk Guides (TRG) at Capital One are highly motivated tech and cyber risk management professionals with strong analytical, organizational, planning, strategic thinking, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our tech and business partners. A successful candidate will be able to apply their Tech and Cyber risk management skills to inform and provide sound tech and cyber risk decisions. They are forward thinking, quick to adapt, and have a high degree of ownership in supporting their line of business.As a TRG within the ES Business Risk team, covering various lines of business, we are the first line of defense to ensure these lines of business are well-managed and avoid unnecessary risk. In this position, you will play a key role in ensuring the identification and management of our tech risk profile across the lines of business we support.What you'll do:

• Serve as a Tech Risk Guide within the Business Risk team covering various lines of business (e.g.; Global Workspace Service, Enterprise Supplier Management, Brand, etc.)
• Build successful relationships within their line of business, business risk offices, and team members to understand the impact of technology risk on critical business processes
• Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Issues and Events, LAUNCH Assessments, Targeted Risk Assessments and recommend on risk mitigation activities.
• Influence leaders within the lines of business, Business Risk Offices, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed
• Conduct periodic risk reviews with the executives and support reporting for technology risk metrics
• Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
• Partner with tech leaders to ensure technical KRI/KPI's are managed appropriately
• Design and support internal risk and control governance processes
• Identify and implement continual tech risk program enhancements based on industry standards and best practices in alignment with Capital One's strategic risk direction
• Support the Enterprise Services Risk (ESR), Business Risk organization by implementing new and innovative ideasBasic Qualifications:
  • At least 5 years of experience developing risks, associated controls, issues and/or mitigation plans or performing controls testing over cloud-based infrastructure
  • At least 5 or more years of experience in Banking or Financial Services
  • At least 5 years experience in Technology Risk, IT Internal or External Audit, or a combination, gained within a financial institution or professional services firm
  • At least 5 years of experience planning, analyzing and leading Risk assessments, and/or performing detailed reviews of control assessments; including National Institute of Standard & Technology (NIST), PCI DSS, SOC 2 and SaaS offerings for both B2B and B2C markets
  • At least 5 years of Project Management experience (or equivalent)
  • At least 5 years of experience supporting internal/external business clients with a deep understanding of Technology risk in the areas of security considerations, sustainability, business resilience and data restrictions
  • Exposure to Cloud Risk Management
  • Knowledge of the UK and US regulatory landscapes is a plusPreferred Qualifications:
    • 7+ years of Project Management experience leading cross functional projects in Risk simultaneously
    • Professional certification such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or other Industry related certifications
    • 7+ years experience in information systems risk management, in information systems auditing, or a combination
    • At least 7 years of experience planning, analyzing and leading Control Self Assessments (CSAs), or completing assessments against established industry risk frameworks; including, National Institute of Standard & Technology (NIST), PCI-DSS, SOC 2 and SaaS offerings for both B2B and B2C markets
    • Experience with Amazon Web Service (AWS) with multi-cloud (Azure and GCP)
    • Big 4 firm consulting experience a plus
    • Cloud Risk Management experience a plus
    • Proficient with G Suite / Google Workspace
    • Excellent verbal presentation and written communication skills to confidently interact with and lead meetings at all levels, including executives
    • Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines
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Keywords: Capital One, Mishawaka , Sr. Manager, Technology & Cyber Risk, Executive , Chicago, Indiana