IT Infrastructure Support Engineer - Bilingual
Company: Calsoft Systems, Inc.
Location: Chicago
Posted on: October 25, 2024
Job Description:
AssociateFull-timeChicagoThis position is primarily responsible
for providing implementation, support and maintenance of the
technology components that comprise our client's network and
infrastructure environments.Job Responsibilities and
QualificationsEssential Functions
- Provide product and technical support for all versions of
Microsoft's core business applications (i.e. Windows, Office), as
well as virtualization environments built on Azure, Microsoft
Hyper-V, and VMware.
- Project implementation and support services for Microsoft
Server technologies (i.e. Windows Server, M365, SharePoint,
Exchange, Active Directory, etc.).
- Network monitoring and issue resolution for WAN and LAN
connectivity, routers, firewalls, and other security products.
- Perform tasks detailed in support tickets assigned, and
document actions taken to resolve issues, client contact
information, network diagrams, expenses, etc. in an efficient,
professional and timely manner.
- Interface with clients and vendors to implement projects and
resolve technical issues to client satisfaction.Supporting
Functions
- Collaborate with other team members to achieve team goals.
- Share and support the activities of other team members.
- Contribute to the improvement of department services,
revenue/profitability, and procedures.
- Understand and incorporate Calsoft values, mission, guidelines
and policies into daily work.
- Build and nurture positive working relationships with clients,
co-workers and business associates.Skills and Qualifications
- Good knowledge of Windows Server and Desktop Operating
Systems.
- Ability to work remotely with limited supervision.
- Must be able to relay technical information to clients with
varying skill levels in a manner in which they can understand.
- Experience with networking hardware, such as managed switches,
routers, and firewalls.
- Current technical certifications, such as MCSE, CCNA, Azure
Certifications.
- Hands-on technical experience and knowledge of LAN/WAN
operations and protocols.
- Ability to multi-task and adapt to changes quickly.
- A keen ability to learn quickly and find resolutions to
technical issues.
- Analytical thinker with strong attention to detail.
- Fluency in Japanese language reading, writing, and
conversation.Others
- Frequent travel to client sites within the Midwest required
with occasional overnight or extended stays depending on project
requirements.
- Maintain valid Driver's License and personal use vehicle in
reliable working order.
- Work schedule availability must be flexible to support 24--7,
including nights, weekends, and holidays.
- Physical demands of this position require the ability to lift
60 lbs (i.e. a large server), as well as heavier items with
additional help.
- Statements in this Job Description are not to be construed as
an exhaustive list of all responsibilities, duties, and skills
required of personnel so classified.Salary range:
$60,000-$70,000/yearPlease send your resumes to
resumes@calsoft.com.Apply to this job First name* Last name* Email*
Title of the position you are applying for*
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Keywords: Calsoft Systems, Inc., Mishawaka , IT Infrastructure Support Engineer - Bilingual, Other , Chicago, Indiana
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