Customer Success Associate

Company: VirtualVocations
Location: Kalamazoo
Posted on: November 1, 2024

Job Description:

A company is looking for a Customer Success Associate - Account Manager to manage client relationships within the Business Licensing Team.

Key Responsibilities

Manage relationships and fulfillment of work for 5-150 clients
Provide regular status updates and lead client meetings for ongoing projects
Anticipate client needs and identify upsell opportunities

Required Qualifications

Minimum Bachelor's degree or equivalent experience
1-2 years of customer service and/or licensing experience
Ability to adapt to a changing regulatory environment
High energy and positive mindset
Excellent project management skills

Keywords: VirtualVocations, Mishawaka , Customer Success Associate, Other , Kalamazoo, Indiana

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