MARKETING SERVICES REPRESENTATIVE
Company: Epsilon Data Interactive, Inc.
Location: Chicago
Posted on: October 19, 2024
Job Description:
1240 North Avenue, West Chicago, IL, 60185, USAThe Marketing
Services Representative (MSR) will be responsible for providing
excellent customer service to automotive dealer clients within an
assigned territory by servicing and selling the Epsilon product
line within existing customer base to ensure customer retention,
customer satisfaction and loyalty. The day-to-day of a MSR will
include calling and providing proactive consultative services to
assigned dealer clients; reviewing product results and recommending
needed enhancements to maximize programs; and identifying needs for
additional products and services.
Find out more about the daily tasks, overall responsibilities, and
required experience for this opportunity by scrolling down
now.
- Work together win together: The MSR will report to the Inside
Sales Manager, and will work closely with key internal contacts,
such as Dealer Marketing Consultants in given territory to address
dealership and company objectives with respect to sales goals and
customer satisfaction.
- Innovate with purpose: Epsilon is on a journey to acting in the
best interest of the company by applying stated corporate values
and priorities to all communications, decisions, and actions. As an
MSR, you will be a valuable person on our team, because without
sales we have nothing! We care about great work and great client
relationships. Your productivity will result in increased sales,
flawless work being executed, business management, and overall
growth.What You'll Achieve
- Consistently meet or exceed sales goals by selling Epsilon
products to clients in an assigned market.
- Maintain and grow relationships with local OEM field
representatives within the given territory.
- Actively participate in customer concern resolution and
cancellation turnaround attempts with consistent support and
service to existing clients.
- Solve existing issues and determine solutions to prevent
further concerns.
- Maintain timely, detailed and accurate records in
Salesforce.com of activities, phone conversations, outcomes and any
other pertinent client interactions. Other reporting as required by
assigned Executive Director.
- Assist with the rollout of new sales programs/products by
reviewing all material for accuracy and providing feedback for
improvement.
- Perform other related duties as needed to support corporate
objectives.
- Respond to regional and corporate requests for information and
follow up to support communication.Who You Are
- What you'll bring with you:
- 1 - 2 Years of Customer Service experience.
- Salesforce expertise.
- Manage territory activity to optimize support of assigned key
customers.
- Exemplary phone etiquette.
- Relationship building, problem-solving and communication
skills.
- Why you might stand out from other talent:
- Experience with selling and servicing automotive marketing
platforms and/or CRM.
- Good knowledge of marketing technologies.
- Good organizational skills and time management.
- Able to adapt to rapidly changing expectations.Additional
InformationEpsilon at Our COREEpsilon is a global advertising and
marketing technology company positioned at the center of Publicis
Groupe. Our products accelerate our clients' ability to harness the
power of their first-party data to activate campaigns across
channels and devices, with an unparalleled ability to prove
outcomes.Epsilon has a core set of 5 values that define our culture
and guide us to create value for our clients, our people and
consumers. We are seeking candidates that align with our company
values, demonstrate them and make them meaningful in their
day-to-day work:
- Act with integrity. We are transparent and have the courage to
do the right thing.
- Work together to win together. We believe collaboration is the
catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that
drive big outcomes.
- Respect all voices. We embrace differences and foster a culture
of connection and belonging.
- Empower with accountability. We trust each other to own and
deliver on common goals.Epsilon is an Equal Opportunity Employer.
Epsilon's policy is not to discriminate against any applicant or
employee based on actual or perceived race, age, sex or gender
(including pregnancy), marital status, national origin, ancestry,
citizenship status, mental or physical disability, religion, creed,
color, sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any
other characteristic protected by applicable federal, state or
local law. Epsilon also prohibits harassment of applicants and
employees based on any of these protected categories.
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Keywords: Epsilon Data Interactive, Inc., Mishawaka , MARKETING SERVICES REPRESENTATIVE, Sales , Chicago, Indiana
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